$text =~ s/[^\#a-zA-Z0-9]//g;
$text = substr($text, 0, $duplth) if length $text > $duplth;
my $dupkey = "A$call|$to|\L$text";
$text =~ s/[^\#a-zA-Z0-9]//g;
$text = substr($text, 0, $duplth) if length $text > $duplth;
my $dupkey = "A$call|$to|\L$text";